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Terms and conditions

PRIVACY POLICY

At Ten Men Brewery, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the Information we collect, how we use it, and your options about certain uses of Information.

This privacy policy sets out how Ten Men Brewery collect and process Information about you. We gather your Information when, among other things, you visit our website and social media, take part our promotions, access our social media experiences, use your discount coupons in our website or when you take part in our other experiences where this Policy is posted. By participating in these, you consent to your Information being collected, processed/or and shared in accordance with this Policy.

WHAT INFORMATION DO WE COLLECT AND WHY?

We collect and use Information when you interact with us, when you use our products and services, and when you visit our websites. This Information is used to: deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. Ten Men Brewery may use your Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.
The “Information” that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address and password. You may actively give us Information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition, join our Beer Game Boxes seasons, email us or any activities where announce in our website and social media.
When you visit one of our websites, we may also automatically collect Information through the use of various technologies, including through “cookies”.

COOKIES
A cookie is a small data file stored by your web browser on your computer. It allows us to recognise your computer by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on our secured database. We use cookies to keep track of what you have in your basket and to remember you when you return to our site. They can also tell us which website you came to us from.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Cookies are also used in the functioning of the online store section of our site, by keeping track of information you enter into the site (products chosen, delivery address etc) so that it can be passed onto us to generate your order.
By using our website, you agree that we can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). This may however prevent you from using this website.

WHAT WILL MY INFORMATION BE USED FOR?

We may use your personal Information for any or all of the following purposes:
• to provide amazing customer service (including assisting with any of your enquiries) and to notify you of any material security and/or data breach alerts, and technical notices;
• to let you know about offers, promotions, upcoming events, new beers – this may be via email, telephone, text message and/or push notification;
• to personalise and localise your experience (including targeted online advertising, more likely to be relevant to you);
• to meet our legal obligations to our customers and other stakeholders;
• to help us understand and improve our website and apps.

WHAT CHOICES DO I HAVE?

You have a choice to remove your personal Information by contact us at privacy@tenmen.beer

You have full control over how we communicate with you and can change your preferences through contact us at privacy@tenmen.beer

HOW CAN I ACCESS AND CONTROL MY PERSONAL INFORMATION?

We respect your right to access, correct, request deletion or request restriction of our usage of your personal Information as required by applicable Ukraine and EU law. We also take steps to ensure that the personal Information we collect is accurate and up to date.

Please, update your personal Information immediately if it changes or is inaccurate use for it at privacy@tenmen.beer

HOW WILL YOU SHARE MY PERSONAL INFORMATION?

We may share your Information with our Ten Men Brewery entities and affiliates. We may also share your Information with third parties when it is necessary to involve a third party service provider to facilitate or offer our services such as participating in a trading platform, delivering your orders, booking tickets for events or participating on our forum. Some third parties to whom we may transfer your personal Information may be located outside of the Ukraine or EU. In the event of a transfer, we will seek to ensure that appropriate safeguards to protect your Information are in place which could include entering into a data transfer agreement with such third parties to ensure adequate protection for your Information

We will never share your personal Information with a third party that is not directly related to us delivering on our obligation to you or to let you know about cool Ten Men Brewery things!

HOW LONG WILL YOU HOLD MY PERSONAL INFORMATION?

We will not hold onto your personal Information longer than necessary to fulfil our obligations and commitment to you as a customer. Personal Information processed for any purpose will not be kept for longer than is necessary for that purpose as set out in the GDPR or other relevant Data Protection Legislation.

After it is no longer necessary for us to retain your personal Information, we will dispose of it in a secure manner according to our data retention and deletion policies.

QUESTIONS ABOUT THIS POLICY

If you have a question, concern or complaint about this Policy or our handling of your Information, you can contact us at privacy@tenmen.beer

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